Cookie policy

This cookie policy provides you with the following information about the use of cookies on our website www.vincotte.be. The Vinçotte group consists of different companies which all have a joint website (www.vincotte.be). The following companies belong to the Vinçotte group (hereinafter “Vinçotte”):

Vinçotte International nv/sa CBE 0416.988.944 RPR Brussels

Vinçotte nv/sa CBE 0462.513.222 RPR Brussels

Vinçotte vzw/asbl CBE 0402.726.875 RPR Brussels

Vinçotte Academy nv/sa CBE 0438.362.202 RPR Brussels

The registered office of the aforementioned companies is located at B-1800 Vilvoorde, Jan Olieslagerslaan 35.

The website www.vincotte.be uses cookies to optimise the use of the website and your visitor experience. Vinçotte International nv/sa acts as data controller when Vinçotte processes the personal data of users of the online environment by means of cookies. Cookies will only be used if you give your explicit permission to do so.

The processing of your personal data will be in accordance with our privacy policy. You can read this policy on our website via this link. Vinçotte complies with the applicable data protection regulation, such as the General Data Protection Regulation and the national data protection legislation. These regulations cover the protection of your personal data and grant you rights with regard to your personal data.

The purpose of this cookie policy is to indicate what personal data Vinçotte collects through cookies and how we use your personal data after you have visited our website via a desktop computer, tablet, smartphone or another medium on which the cookies are installed.

Should you wish to receive more information regarding the cookies we use on the website, you may send an email to the following address: gdpr@vincotte.be.

What are cookies and what is their purpose?

Cookies are small text files placed on the hard disk of your device (e.g. computer, smartphone and tablet) when you visit a website - and therefore also our website. These little information files are saved by your internet browser in order to store easily specific information about your visit to our website. The server of our website is only able to read the cookies that are placed by our server. The server does not have access to other information stored on your device.

The information gathered using the cookies may include your visitors data, such as the IP-address, the login details and your preferences on our website (e.g. language choice). Cookies can only be used for the necessary technical support of the website, but can also be used for advertising purposes.

Cookie Hub

All our cookies are managed by Cookie Hub, a Consent Management Platform, assuring we are always in compliance with current GDPR, CCPA, LGPD, CNIL and POPIA regulation and legislation.

What analytical cookies does Vinçotte use on the Vinçotte Connect customer portal?

We use Microsoft Clarity to analyze how visitors interact with our website and to improve the user experience. Clarity uses cookies to track user behavior, including page views, clicks, scrolling, and navigation patterns.

Cookies used by Microsoft Clarity

_clck

Purpose: Stores a unique Clarity user ID and user preferences for this website, allowing us to recognize returning visitors
Type: First-party cookie
Retention period: 1 year
Category: Analytical (non-essential)

_clsk

Purpose: Connects multiple page views by a user into a single Clarity session recording
Type: First-party cookie
Retention period: 1 day (session-based)
Category: Analytical (non-essential)

CLID

Purpose: Identifies when someone is using Clarity for the first time on a website where Clarity is installed
Type: First-party cookie
Retention period: 1 year
Category: Analytical (non-essential)

ANONCHK

Purpose: Checks whether a browser ID (MUID) is passed to another Microsoft cookie used for advertising purposes
Type: First-party cookie
Retention period: 10 minutes
Category: Analytical (non-essential)

Data collected

Microsoft Clarity collects session data such as mouse movements, clicks, scrolling behavior, pages viewed, entry and exit pages, time spent on the site, device and browser type, screen resolution, and general location information. While these cookies do not collect personally identifiable information such as names or email addresses, they are considered personal data under GDPR because they can be used to indirectly recognize or identify a user.

Your rights

You have the right to access your personal data processed by Vinçotte and to obtain a copy of your personal data in our possession. If your personal data has changed, you have the right to request us to rectify, supplement or delete any outdated, incorrect or incomplete data that we process. You also have the right to restrict the processing of your personal data and to object to the processing of your personal data. Furthermore, you have the right to receive and forward your personal data, which you have provided to a data controller, in a structured, commonly used and machine-readable format to another data controller.

If you have any questions regarding this cookie policy, how we process your personal data through cookies or if you would like to exercise your rights, you can contact Vinçotte via e-mail: gdpr@vincotte.be.

You have the right to lodge a complaint with the Data Protection Authority in case you would not be satisfied with our reply on your questions. If you desire more information about the processing of your personal data or about your rights and how to exercise them, please read our privacy policy via this link : https://www.vincotte.be/en/privacy-policies/version-1-3

Last update

We may change and update this cookie policy occasionally to ensure that the policy reflects in an up-to-date way which cookies are used and how we process your personal data at any given time. The updated version of this policy will be posted on the same webpage and will be effective immediately upon posting.

Please check back frequently to be informed about the information we collect and process, how and under what circumstances your personal data is processed and in which cases we share your personal data with third parties.

This Vinçotte cookie policy was last updated in July 2024.

We would like to thank you in advance for your interest in Vinçotte's services.